Refund & Returns Policy
We want you to be completely happy with your purchase! If for any reason you're not satisfied, we offer a hassle-free return policy.
Whoops! Damaged Print? We've Got You Covered
In case your print arrives a little worse for wear, don't worry! We're happy to help. Just send us an email at info@oxfordcamera.co.uk within 5 days of receiving it, and please attach a clear picture of the damage. Once we see your email, we'll get a replacement print on its way to you right away, free of charge.
Not Quite Right?
We understand that sometimes things just don't work out. If you find that you're not completely happy with your print for any other reason, you can return it to us within 5 days of receiving it.
Please make sure to return the print in its original packaging and that it's in the same condition as when you received it.
Once we receive the returned print, we'll happily refund the purchase price. Please note that we are unfortunately unable to refund the original postage cost in this instance.
Refunds will be processed within 5 days of receiving the returned item.
We aim to resolve any issues promptly and efficiently. If you have any questions or concerns, please do not hesitate to contact us.